Privacy Policy
How we collect, use, and protect your information
Privacy Policy
Effective Date: July 3, 2026
Last Updated: July 3, 2026
1. Introduction
Welcome to ABS.AI (ايه بي اس . ايه اي) (" ABS.AI ," " Company ," " we ," " our ," or " us ").
ABS.AI is an international software development and artificial intelligence company registered in the Arab Republic of Egypt . We specialize in the design, development, implementation, and maintenance of custom software solutions, artificial intelligence systems, machine learning applications, web platforms, mobile applications, cloud-based services, Software-as-a-Service (SaaS) products, automation solutions, enterprise systems, APIs, and technology consulting services for organizations worldwide.
Protecting the privacy and security of our clients, partners, website visitors, employees, applicants, and other users is one of our highest priorities. We are committed to processing personal data responsibly, transparently, fairly, and in accordance with applicable data protection and privacy laws.
This Privacy Policy explains how we collect, use, disclose, store, protect, transfer, and otherwise process personal information when you:
Visit our website.
Contact us.
Request quotations or consultations.
Purchase or use our products or services.
Access our client portals.
Use software or AI solutions developed or operated by ABS.AI .
Apply for employment opportunities.
Participate in meetings, demonstrations, webinars, or events.
Interact with us through social media or other communication channels.
Please read this Privacy Policy carefully before using our website or services. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.
2. Company Information
For the purposes of this Privacy Policy, the data controller and service provider is:
Legal Name: ABS.AI (ايه بي اس . ايه اي)
Country of Registration: Arab Republic of Egypt
Registered Office:
Villa 55, Banafseg 11
New Cairo 1
Cairo
Arab Republic of Egypt
Legal Email Address:
info@absai.dev
Legal Telephone:
+20 1065220951
Commercial Registration Number:
200476
VAT / Tax Registration Number:
709-600-305
Information Technology Industry Development Authority (ITIDA) License Number:
932
D-U-N-S® Number:
84-920-2656
3. Scope of this Privacy Policy
This Privacy Policy applies to all personal information processed by ABS.AI in connection with its business activities, including but not limited to:
Our corporate website.
Client portals.
Customer dashboards.
Mobile applications.
Web applications.
AI-powered services.
SaaS platforms.
APIs.
Enterprise software solutions.
Technical support services.
Customer service communications.
Marketing activities.
Sales activities.
Recruitment and hiring processes.
Events and webinars.
Business partnerships.
Vendor management.
Professional consulting services.
This Privacy Policy applies regardless of whether you access our services from a desktop computer, laptop, mobile phone, tablet, or any other internet-connected device.
This Privacy Policy does not apply to third-party websites, services, software, or applications that are not owned or controlled by ABS.AI , even if they are linked from our website. We encourage you to review the privacy policies of those third parties before providing them with any personal information.
4. Information We Collect
Depending on your relationship with ABS.AI and the services you use, we may collect different categories of information.
4.1 Personal Information
Personal information may include:
Full name
Business name
Employer
Job title
Email address
Telephone number
Mobile number
Postal address
Country of residence
Business address
Preferred language
Profile photograph (where applicable)
Signature
Communication preferences
4.2 Business Information
When requesting our software development or AI services, we may collect business-related information including:
Company profile
Industry sector
Business objectives
Project requirements
Technical specifications
Existing software architecture
API documentation
Infrastructure information
Integration requirements
Workflow documentation
Project documentation
Development roadmaps
Business process information
Compliance requirements
4.3 Account Information
Where you register for an account on any ABS.AI platform, we may collect:
Username
Encrypted password
Authentication credentials
Account preferences
User permissions
Login history
Security settings
Multi-factor authentication information
Activity logs
4.4 Technical Information
When you access our website or services, certain technical information may be collected automatically, including:
IP address
Browser type
Browser version
Device type
Operating system
Device identifiers
Screen resolution
Language settings
Time zone
Network information
Error logs
Diagnostic information
Performance metrics
Security logs
4.5 Usage Information
We may collect information regarding how our website and services are used, including:
Pages visited
Navigation history
Session duration
Clickstream data
Features used
Download history
Search queries
Button clicks
Form submissions
User interactions
System events
Crash reports
Feature preferences
Website performance statistics
4.6 Artificial Intelligence and Machine Learning Data
As an artificial intelligence company, ABS.AI may process information submitted to our AI-powered products and services in order to provide the requested functionality.
Depending on the service being used, this information may include:
Text prompts and instructions.
Uploaded documents.
Images and graphics.
Audio recordings.
Video files.
Datasets.
Source code.
Business documents.
Structured and unstructured data.
AI-generated outputs.
User feedback regarding AI responses.
Model interaction logs.
Unless otherwise agreed in writing with a client:
The client retains ownership of all data submitted to ABS.AI .
ABS.AI does not claim ownership of client content.
Confidential client information is handled in accordance with applicable agreements and confidentiality obligations.
Client data is processed only for providing, maintaining, securing, supporting, or improving the contracted services.
ABS.AI does not use confidential client data to train publicly available artificial intelligence models without the client's explicit written authorization.
Users remain responsible for reviewing AI-generated outputs before relying on them for legal, financial, medical, engineering, or other high-risk decisions.
4.7 Communication Information
When you communicate with ABS.AI , we may collect information such as:
Email correspondence.
Contact form submissions.
Live chat conversations.
Customer support tickets.
Telephone call records where legally permitted.
Meeting notes.
Video conference recordings where consent has been obtained or where permitted by law.
Survey responses.
Customer feedback.
Testimonials submitted voluntarily.
4.8 Recruitment Information
If you apply for employment, internships, or consulting positions with ABS.AI , we may collect:
Curriculum Vitae (CV) or résumé.
Cover letters.
Employment history.
Educational qualifications.
Professional certifications.
Portfolios.
References.
Interview evaluations.
Skills assessments.
Work authorization documentation where required.
Recruitment information is processed solely for evaluating candidates, communicating with applicants, and fulfilling legal or contractual obligations related to recruitment.
5. Information We Do Not Intentionally Collect
ABS.AI does not intentionally collect:
Personal information from children where prohibited by applicable law.
Sensitive personal information unless required for a specific lawful purpose.
Information unrelated to the services we provide.
We ask users not to submit confidential or sensitive information unless it is necessary for the requested services or specifically requested by ABS.AI .
If we become aware that information has been collected unintentionally or unlawfully, we will take appropriate steps to delete or anonymize such information where required.
6. How We Collect Information
ABS.AI collects information through several methods depending on how you interact with us.
6.1 Information You Provide Directly
You may provide information when you:
Contact us.
Request a quotation.
Schedule a consultation.
Purchase services.
Register an account.
Submit project requirements.
Upload files.
Subscribe to newsletters.
Download resources.
Apply for employment.
Participate in surveys.
Request technical support.
6.2 Information Collected Automatically
Certain information is collected automatically through technologies such as:
Cookies.
Web beacons.
Server logs.
Analytics platforms.
Security monitoring systems.
Device identification technologies.
Browser technologies.
These technologies help us maintain the security, performance, reliability, and functionality of our services.
6.3 Information from Third Parties
We may receive information from trusted third parties, including:
Business partners.
Referral partners.
Payment service providers.
Authentication providers.
Marketing partners.
Public business directories.
Professional networking platforms.
Government authorities where legally required.
Clients who authorize additional users to access projects.
All such information is processed in accordance with applicable laws and this Privacy Policy.
7. Legal Bases for Processing Personal Information
Where applicable, including under the General Data Protection Regulation (GDPR), UK GDPR, and other applicable privacy laws, ABS.AI processes personal information based on one or more of the following legal grounds:
Performance of a Contract
Processing necessary to provide requested products or services, fulfill contractual obligations, manage client relationships, and deliver software solutions.
Legal Obligations
Processing necessary to comply with applicable laws, regulations, court orders, accounting obligations, tax requirements, and governmental requests.
Legitimate Interests
Processing necessary to operate and improve our business, protect our systems, prevent fraud, maintain security, develop new services, conduct analytics, and communicate with customers, provided such interests are not overridden by the rights and freedoms of individuals.
Consent
Where required by law, we process personal information based on your freely given consent. You may withdraw your consent at any time without affecting the lawfulness of processing performed before the withdrawal.
Protection of Vital Interests
Where necessary to protect the life, health, or safety of an individual.
Public Interest
Where processing is necessary for reasons of substantial public interest or where otherwise required by applicable law.
8. Purposes of Processing Personal Information
ABS.AI processes personal information for legitimate business purposes, including to:
Deliver software development services.
Develop artificial intelligence solutions.
Build and maintain SaaS platforms.
Operate cloud-based systems.
Manage customer accounts.
Respond to inquiries.
Prepare quotations and proposals.
Execute contracts.
Process payments and invoices.
Provide technical support.
Improve our services.
Conduct research and development.
Monitor system performance.
Detect and prevent fraud.
Maintain cybersecurity.
Comply with legal obligations.
Recruit employees and contractors.
Communicate with customers.
Send service-related notifications.
Conduct marketing activities where legally permitted.
Analyze website performance and user experience.
Maintain business records.
Resolve disputes.
Enforce contractual rights.
9. Sharing and Disclosure of Personal Information
ABS.AI respects the confidentiality of your personal information and does not sell, rent, or trade your personal data to third parties for their own marketing purposes.
We may disclose your personal information only when necessary for legitimate business purposes or where required by law.
9.1 Service Providers
We may share information with carefully selected third-party service providers who assist us in operating our business, including providers of:
Cloud hosting and infrastructure services
Data storage and backup services
Payment processing
Customer relationship management (CRM) systems
Email delivery services
Analytics platforms
Identity verification services
Cybersecurity services
Customer support systems
Collaboration and communication platforms
These service providers are contractually required to maintain the confidentiality and security of personal information and may process such information only in accordance with our instructions.
9.2 Business Partners
Where necessary to provide integrated solutions, ABS.AI may share limited information with trusted business partners, subcontractors, consultants, or technology vendors working under contractual confidentiality obligations.
9.3 Legal Compliance
We may disclose personal information where disclosure is necessary to:
Comply with applicable laws or regulations.
Respond to lawful governmental or judicial requests.
Protect the rights, property, or safety of ABS.AI , our employees, customers, or the public.
Prevent fraud, cybercrime, or other unlawful activities.
Enforce our contracts and legal rights.
9.4 Corporate Transactions
If ABS.AI undergoes a merger, acquisition, restructuring, investment, financing, sale of assets, or similar corporate transaction, personal information may be transferred as part of that transaction, subject to appropriate confidentiality and legal safeguards.
10. International Data Transfers
ABS.AI serves clients across multiple countries. Consequently, your personal information may be transferred to, stored in, or processed in countries outside your country of residence.
Where international transfers occur, ABS.AI implements appropriate safeguards, including contractual protections, encryption, access controls, and other legally recognized transfer mechanisms to ensure that personal information receives an adequate level of protection.
Where required by applicable law, transfers of personal data outside your jurisdiction will be carried out using approved legal mechanisms, including Standard Contractual Clauses (SCCs) or equivalent safeguards.
11. Data Retention
ABS.AI retains personal information only for as long as necessary to:
Provide requested services.
Fulfill contractual obligations.
Maintain business records.
Resolve disputes.
Comply with legal, accounting, and tax obligations.
Protect our legal rights.
Improve our products and services where permitted by law.
Retention periods vary depending on the type of information, contractual requirements, legal obligations, and operational needs.
When personal information is no longer required, it will be securely deleted, anonymized, or destroyed using industry-standard procedures.
12. Information Security
ABS.AI implements appropriate technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
Our security measures include, where appropriate:
Encryption of sensitive data.
Secure HTTPS communications.
Firewalls and network security controls.
Role-based access controls.
Multi-factor authentication.
Continuous security monitoring.
Vulnerability assessments.
Security patch management.
Backup and disaster recovery procedures.
Employee confidentiality agreements.
Security awareness training.
Incident response procedures.
Although we strive to use commercially reasonable measures to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, ABS.AI cannot guarantee absolute security.
13. Your Privacy Rights
Subject to applicable law, you may have the right to:
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Request restriction of processing.
Object to certain processing activities.
Withdraw consent where processing is based on consent.
Request data portability.
Object to direct marketing communications.
Lodge a complaint with the competent supervisory authority.
Request information regarding automated decision-making where applicable.
ABS.AI may request reasonable verification of identity before responding to privacy-related requests.
14. Marketing Communications
Where permitted by law, ABS.AI may send newsletters, service announcements, invitations, or marketing communications regarding our products and services.
You may opt out of receiving marketing communications at any time by:
Clicking the unsubscribe link included in our emails.
Contacting us using the information provided in this Privacy Policy.
Updating your communication preferences where available.
Please note that service-related communications necessary for providing our services may continue even if you opt out of marketing communications.
15. Third-Party Websites and Services
Our website or services may contain links to third-party websites, software, or online services.
ABS.AI is not responsible for the privacy practices, content, or security of third-party websites or services. We encourage users to review the privacy policies of any third-party services before providing personal information.
16. Children's Privacy
ABS.AI 's products and services are primarily intended for businesses, organizations, and adults.
We do not knowingly collect personal information from children unless permitted by applicable law or with appropriate parental or legal guardian consent.
If we become aware that personal information relating to a child has been collected unintentionally, we will take reasonable steps to delete such information promptly.
17. Changes to this Privacy Policy
ABS.AI reserves the right to modify or update this Privacy Policy at any time to reflect changes in our services, legal obligations, technologies, or business operations.
When material changes are made, the "Last Updated" date at the beginning of this Privacy Policy will be revised. Where required by applicable law, we will provide additional notice or obtain consent before such changes become effective.
Continued use of our services following the publication of an updated Privacy Policy constitutes acceptance of the revised policy.
18. Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or the processing of your personal information, please contact us:
ABS.AI (ايه بي اس . ايه اي)
Registered Office:
Villa 55, Banafseg 11
New Cairo 1
Cairo
Arab Republic of Egypt
Email: info@absai.dev
Telephone: +20 1065220951
Commercial Registration No.: 200476
VAT Registration No.: 709-600-305
ITIDA License No.: 932
D-U-N-S® Number: 84-920-2656
19. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt, without prejudice to any mandatory rights granted to users under applicable international data protection laws, including the General Data Protection Regulation (GDPR), the UK GDPR, the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other applicable privacy legislation where relevant.
20. Additional Privacy Rights
Depending on your country or region of residence, you may have additional statutory rights under applicable privacy and data protection laws.
Nothing in this Privacy Policy is intended to limit or exclude any rights that cannot lawfully be limited under applicable legislation.
Where local privacy laws provide greater protection than this Privacy Policy, the applicable legal requirements shall prevail.
Effective Date: July 3, 2026
Last Updated: July 3, 2026
Document Version: 1.0
© 2026 ABS.AI (ايه بي اس . ايه اي). All rights reserved.